Alpha66 XYZ Privacy Policy – Personal Data Protection for Malaysian Players

This Privacy Policy explains how Alpha66 XYZ ("we", "Platform") collects, uses, stores, discloses, and protects your personal information when you use our online sports betting and casino platform. This document applies to all users who access or register an account at Alpha66 XYZ.

We understand that entrusting personal data to any online platform is a serious matter. Malaysian players today are more conscious of their information security than ever before — and we consider that caution entirely justified. That is why we ensure every aspect of data handling at Alpha66 XYZ fully complies with Malaysia's Personal Data Protection Act (PDPA) 2010.

By using the services of Alpha66 XYZ, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform. You are also welcome to contact our team for further clarification on any aspect of this Privacy Policy before making your decision.

Alpha66 XYZ collects your personal data through several methods — directly when you provide it, and automatically through your use of the platform. The types of data we collect include:

We only collect data that is genuinely necessary to provide the Alpha66 XYZ securely and efficiently. We do not collect data that is excessive or irrelevant to the operation of our platform.

Personal data collected by Alpha66 XYZ used solely for legitimate purposes necessary to the operation of the platform. Data is used as follows:

• Account Management: Creating and managing your user account, processing registrations, and verifying your identity at login.
• Transaction Processing: Processing deposits via DuitNow, FPX (Maybank2u, CIMB Clicks), Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay, as well as processing winnings withdrawals to your account.
• Service Delivery: Providing access to all games and betting — from Malaysian Super League and EPL football, BWF badminton, international cricket, slots, Live Casino, to virtual sports — available on the platform Alpha66 XYZ.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, or system abuse — including identifying duplicate accounts and suspicious activity.
• Legal Compliance: Fulfils Malaysia's PDPA requirements, anti-money laundering (AML) obligations, and all other applicable legal requirements.
• Customer Support: Responding to enquiries, resolving technical issues, and providing user support via live chat or email.
• VIP Program & Promotions: Calculates your VIP points, automatically credits cashback and rebates, and keeps you informed about relevant promotions at Alpha66 XYZ.
• Platform Improvements: Analysing usage patterns to improve features, performance, and the overall user experience of our platform.

Alpha66 XYZ does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, there are certain circumstances where we may need to share your information with the following parties:

• Payment Service Providers: Transaction information required is shared with the payment provider you use — such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX providers — solely for the purpose of processing your deposits and withdrawals. All such providers are governed by their own privacy and security policies.
• Trusted Technology Providers: Technology companies we engage to provide server infrastructure, security systems, or other operational services required for the platform Alpha66 XYZ to function. All such providers are bound by strict data confidentiality agreements.
• Statutory Authorities: If required by Malaysian law or a court order, Alpha66 XYZ may be required to disclose user information to law enforcement agencies or relevant regulatory bodies. We will notify you of any such disclosure where permitted by law.
• Business Transfer: In the event of a merger, acquisition, or sale of company assets, user data may be transferred as part of those business assets — subject to notice being given to users and the continued application of this privacy policy.

In all cases of disclosure outlined above, Alpha66 XYZ ensures that recipients of data meet data protection standards equivalent to or higher than those we apply ourselves.

Alpha66 XYZ implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. The key security measures we employ include:

• 256-bit SSL Encryption: All communication between your browser and our servers Alpha66 XYZ is protected with 256-bit SSL encryption — the industry standard used by the world's major banks. This means data transmitted when you log in, make a deposit, or perform any activity on the platform is encrypted and cannot be read by unauthorised parties.
• Tiered Access Controls: Access to user data within internal systems Alpha66 XYZ is limited to staff who genuinely need it to perform their duties. All access is logged and reviewed on a regular basis.
• Secure Data Storage: All personal data is stored on secure servers protected by multi-layered firewalls, intrusion detection systems, and regular backups to prevent data loss.
• 24/7 Security Monitoring: Security system Alpha66 XYZ monitored continuously to detect any suspicious activity or unauthorised access attempts — including at night, on weekends, and on public holidays.
• Two-Factor Authentication: OTP (One-Time Password) verification via your registered phone number is used to protect your account during login and sensitive transactions.
• Regular Security Audits: Alpha66 XYZ conducts regular security audits and penetration testing to identify and address any potential system vulnerabilities before they can be exploited.

While we take all reasonable steps to protect your data, no online system can guarantee absolute 100% security. We encourage you to take personal precautions as well — such as using a strong password and not sharing your login credentials — to help protect your account Alpha66 XYZ you.

Alpha66 XYZ retain your personal data for as long as necessary for the purposes stated in this Privacy Policy, or as required under Malaysian law.

• Active Account Data: For as long as your account remains active on the platform Alpha66 XYZ.
• Financial Transaction Data: Records of deposits, withdrawals, and betting history are retained for a minimum of 7 years in accordance with Malaysian financial legislation and anti-money laundering requirements.
• KYC (Identity Verification) Data: Identity verification documents are retained for a minimum of 5 years after account closure in accordance with compliance requirements.
• Communication Logs: Customer support interaction records are retained for 2 years for service quality and dispute resolution purposes.
• Technical Data: System logs and technical data are retained for 12 months for security and troubleshooting purposes.

Once the applicable retention period has ended, your data will be securely deleted or anonymised in accordance with the data disposal procedures established by Alpha66 XYZ.

As a user of Alpha66 XYZ that is subject to Malaysia's PDPA, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights:

To exercise any of the rights above, please contact the support team at Alpha66 XYZ via live chat on the platform or by email at support@alpha66xyz.com. We will respond within 21 business days of receiving your request.

Platform Alpha66 XYZ uses cookies and similar technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored in your web browser when you visit our platform.

Types of cookies we use:

• Essential Cookies: Required for the platform to function — including login session cookies, security tokens, and language preferences. Without these cookies, the platform Alpha66 XYZ will not function properly.
• Functional Cookies: Saves your preferences such as favourite sports, odds display settings, and interface preferences to personalise your experience.
• Analytics Cookies: Helps us understand how users interact with the platform — which pages are visited most, how long sessions last, and where users encounter difficulties. This data is used to improve the platform Alpha66 XYZ.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the platform Alpha66 XYZ. For more information on managing cookies, please refer to the documentation for your web browser.

Services Alpha66 XYZ is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected information from someone under 18, please contact us immediately and we will take steps to delete that information.

Alpha66 XYZ reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform operations. When material changes are made, we will:

• Displaying a clear notice on the platform Alpha66 XYZ at least 7 days before the changes take effect.
• Sending a notice by email to your registered email address (where applicable).
• Updating the "Last Updated" date at the top of this document.

Continued use of the platform Alpha66 XYZ after the effective date of any changes will be considered acceptance of the updated Privacy Policy.

If you have any questions, concerns, or wish to exercise your rights as a data subject, please contact our Data Protection Officer: